Customer Support


    Customer Support

    Have questions about your new gear? Please call us (702) 910-4913
    You can also email us any questions to [email protected].

    For more information about warranty please contact manufacturer you can click in the brand logo located in the brand page for contact info.

    You get free Lifetime technical support for every product you purchase at AV Luxury Group.

    Our in-house Las Vegas, NV-based Technical Support team is available 6 days a week Monday thru Friday from 8am-6pm & Saturdays from 9am-5pm PST.

    Our trained sales personal and technicians have access to detailed product and installation information. 

    We can help with the setup, troubleshooting, or everyday use of your products. 


    Would you like to schedule a meeting, in-home evaluation, or phone call? Please call (702) 910-4913

    or email [email protected].

    Frequently asked questions

    1.1 Are Wall Mounted Speakers Good?

    Wall-mounted speakers can be a good option depending on the specific model and your needs.
    They can save space in a room and can be a good choice for a home theater or surround sound
    system. However, they may not provide the same level of sound quality as freestanding speakers,
    and it is important to consider factors such as the size of the room and the desired listening
    experience when making a decision. It is also important to note that wall-mounted speakers are
    usually more difficult to install than freestanding speakers and may require professional

    2.1 Which is better, ceiling or wall speakers?

    It depends on the specific application and personal preference. Ceiling speakers are typically
    installed in the ceiling, which can be a good option for those who want to save space and have a
    clean, minimalist look. They are often used in commercial or multi-room settings. Wall speakers,
    on the other hand, are mounted on a wall and can offer a more immersive listening experience.
    They may also be a better option for those who want to be able to see and adjust the speakers
    easily. Both types of speakers can provide good sound quality, so it is important to consider the
    specific needs of the space and the listener when making a decision.

    3.1 Do we offer quantity discounts?

    Yes, when you buy 3 or more products we offer a quantity discount. 


    3.2 Do we offer discounts on all products?

    No, some products are not eligible for discounts. 

    3.3 Do we offer more discount on clearance products?

    No, for all of our show room demo products, they have already been discounted and all prices are firm.

    3.4 Do we provide promo codes?

    Yes, but only for our loyal customers. We do not offer promo codes for first time customers.

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