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    Product-status-guide

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    Product-status-guide

    AV LUXURY GROUP OFFERS PRODUCTS IN A VARIETY OF CONDITIONS, FROM FACTORY-SEALED TO OPEN BOX AND SHOWROOM DEMO. 

    PLEASE ACQUAINT YOURSELF WITH THE PRODUCT STATUS VARIANTS BELOW.

    New

    New items are factory-sealed and have not been opened. Most of the products sold by AV LUXURY GROUP are factory-sealed unless otherwise noted as (SHOWROOM DEMO) (OPEN BOX). 

    Showroom Demo (all products in the showroom demo section  are Final Sale)

    An item marked as Showroom Demo was used by AV Luxury Group for customers auditioning equipment in our retail store. We rarely sell our demo units unless the model or finish is no longer available. We go to great lengths to ensure our demo gear stays in mint condition. If anything isn't perfect, we make a note of that and post photos. Demo items carry a full manufacturer's warranty unless otherwise noted. 

    (all products in the showroom demo section  are Final Sale)

    Open Box

    Open items have been previously unboxed. We may have needed to borrow the remote control or look at the product to answer the very specific questions customers sometimes ask. Open items could also be units that were returned within our 60-day return period. In the latter case, all units are tested upon return before being made available for sale. Open items carry a full manufacturer's warranty unless otherwise noted.

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