Frequently Asked Questions
How much is the product?
Answer: Some of the brands we carry do not allow us to show pricing due to territorial restrictions. However, that doesn’t mean we can’t sell the product.
Exceptions are as follows: We send you a written estimate, or a quote. We may be able to sell you the product, but we have to setup, program and/or install the product.
Is the Product in Stock?
Answer: Most likely but sometimes our systems only update our inventory the following day, or an item is on hold so we would look into the specific item to give a definitive answer.
Do we offer discounts on specific products?
Some quantity discounts may apply.
Sometimes we do have open box, showroom displays, or B-Stock items which get additional discounts.
Warranty applies the same way on discount products.
Why can’t I purchase Control4 Products Online? Is my Control4 Warranty covered if I did not purchase the product directly from you?
Answer: Due to Manufacturer policies, and territorial restrictions. We can ONLY sell Control4 products in store. If you are out of state, I recommend looking up a Control4 dealer near you. Warranty is only covered if the product was purchased through us, unless you contact Control4 directly.
Do you offer Service Requests?
Answer: All products purchased over 30 days ago must be addressed directly through the manufacturer. Some exceptions apply.
What type of payments do we accept?
Answer: Wire Transfer, Cashier Checks, Zelle, all major credit cards, NO PAYPAL!
How do I pay using my Synchrony account?
Answer: You must call Synchrony and make sure the Synchrony account you have can be used for Home Improvement Products, Furniture, and Electronics. Synchrony will not give us any information directly about account type, or credit line if you did not establish the Synchrony account through us directly.
Can I place an order via phone?
Answer: Yes, you must fill out a credit card form. Billing/Shipping must match. Otherwise, our credit card processing bank will deny any seller protection, and buyer protection.
Do we have Dealers in other States?
Answer: Yes, but we only have dealers for: Raidho Speakers, ScanSonic , Margules Audio, and Brodmann Acoustics.
Shipping – Tracking – Returns
For Shipping & Return Policy, please visit https://www.avluxurygroup.com/ service/shipping-returns/
For Tracking on any products purchased, we automatically send you tracking info after it was shipped via email. PLEASE CHECK SPAM FOLDER.
Which Specific Finish’s & Colors we have in stock for Products?
Answer: If you are looking for a Specific Finish or Color, please email us directly at [email protected] Or if you have any other questions not listed above.
Are Wall Mounted Speakers Good?
Wall-mounted speakers can be a good option depending on the specific model and your needs.
They can save space in a room and can be a good choice for a home theater or surround sound
system. However, they may not provide the same level of sound quality as freestanding speakers,
and it is important to consider factors such as the size of the room and the desired listening
experience when making a decision. It is also important to note that wall-mounted speakers are
usually more difficult to install than freestanding speakers and may require professional
Which is better, ceiling or wall speakers?
It depends on the specific application and personal preference. Ceiling speakers are typically
installed in the ceiling, which can be a good option for those who want to save space and have a
clean, minimalist look. They are often used in commercial or multi-room settings. Wall speakers,
on the other hand, are mounted on a wall and can offer a more immersive listening experience.
They may also be a better option for those who want to be able to see and adjust the speakers
easily. Both types of speakers can provide good sound quality, so it is important to consider the
specific needs of the space and the listener when making a decision.
Are In-Wall speakers as good as floor-standing speakers?
In-wall speakers and floor-standing speakers are different types of speakers that each have their
own advantages and disadvantages. In-wall speakers are designed to be mounted in the walls of a
room, which can be beneficial for those who want to save space and maintain a sleek, minimalist
aesthetic. However, in-wall speakers may not provide the same level of sound quality and
volume as floorstanding speakers, which are designed to be placed on the floor and typically
have larger drivers and a more powerful amplifier. Additionally, in-wall speakers may not be as
easily replaced or upgraded as floorstanding speakers. Ultimately, whether in-wall speakers are
"as good as" floorstanding speakers will depend on the specific models and your personal
How do wall speakers get power?
Wall speakers typically get power by being connected to an amplifier or receiver, which is then
plugged into an electrical outlet. The amplifier or receiver amplifies the audio signal and sends it
to the speakers, powering them. Some wall speakers may also have built-in amplifiers, and can
be connected directly to a power outlet and audio source.
What is the Best In-Wall speaker?
It depends on your specific needs and preferences. Some popular in-wall speakers that are highly
rated by experts and customers include the following:
Klipsch AW-650 Outdoor Speaker: Known for its high-quality sound and durability, this speaker
is a great choice for outdoor use.
Sonos In-Wall Speaker: This speaker offers a sleek, modern design and integrated streaming
capabilities, making it a popular choice for home theaters and music systems.
Definitive Technology Demand D9 In-Wall Speaker: This speaker is known for its powerful
sound and wide dispersion, making it a great choice for large rooms.
Ultimately, it 's best to read reviews and compare different models to find the one that best suits
your needs and budget.
What is the best in-ceiling speaker for Home Theater?
It depends on your specific needs and budget. We always recommend Focal. Ultimately, it's
important to consider factors such as room size, power handling, and overall sound quality when
choosing in-ceiling speakers for your home theater.
What is a Satellite Speaker?
A satellite speaker is a small speaker that is typically used in a home theater or surround sound
system to handle the high and mid-range audio frequencies. It is often paired with a larger
subwoofer that handles the low-frequency bass sounds. The satellite speakers are placed around
the room to provide a more immersive audio experience.
How do you power outdoor speakers?
Outdoor speakers can be powered in a few different ways:
1) Hardwired: This involves running electrical wiring from the main power source to the
speakers. This is the most reliable and efficient method but also the most complex and
2) Battery-powered: Outdoor speakers can be powered by batteries, which eliminates the
need for electrical wiring. However, batteries will need to be replaced or recharged
regularly, and the sound quality may not be as good as with wired speakers.
3) Solar-powered: Some outdoor speakers are designed to be powered by solar panels,
which can be a convenient and eco-friendly option. However, the speakers may not work
well in areas with limited sunlight or during prolonged periods of overcast weather.
4) Wireless: Outdoor speakers can be powered wirelessly by connecting to a power source
indoors or through a power bank. This is a convenient option for those who want a quick
and easy setup but may not have the best sound quality.
Ultimately, the best method for powering outdoor speakers will depend on your specific needs
and preferences, as well as the layout of your outdoor space.
Can I turn wired speakers into wireless?
Yes, it is possible to turn wired speakers into wireless speakers. One way to do this is by using a
wireless transmitter and receiver set, which can be connected to the wired speakers and the audio
source, such as a phone or computer, to stream audio wirelessly. Another way is to use a smart
speaker or sound bar with built-in Bluetooth or Wi-Fi capabilities that can connect to the wired
speakers and act as a wireless hub for streaming audio.
How far apart should outdoor speakers be?
The optimal distance between outdoor speakers will depend on the size and layout of the area
where the speakers will be placed, as well as the type of speakers being used. In general, a good
rule of thumb is to place speakers at least 10-15 feet apart, with the speakers aimed slightly
downward to reduce reflections off of hard surfaces. Additionally, it is important to ensure that
the speakers are not too close to walls or other reflective surfaces to avoid creating an echo.
Does Sonos make outdoor speakers?
Yes, Sonos does make outdoor speakers. The Sonos Outdoor by Sonance is a series of all-
weather speakers that can be used to play music in outdoor areas such as patios, decks, and pool
areas. The speakers are designed to withstand the elements and provide high-quality sound.
Additionally, the speakers can be controlled through the Sonos app and integrated with other
Sonos devices in your home.
Can you use indoor speakers outside?
No. Indoor speakers are not designed to withstand the elements and can be damaged if used
outside. Additionally, they may not provide optimal sound quality in an outdoor setting. It is
recommended to use outdoor speakers specifically designed for outdoor use.
How do I connect my outdoor speakers to my receiver?
To connect outdoor speakers to a receiver, you will need to have the following items:
- Outdoor speakers with speaker wire
- Receiver with speaker wire connections
- Speaker wire (typically 16-gauge or 14-gauge)
Here is the basic process for connecting outdoor speakers to a receiver:
1) Locate the speaker wire connections on the back of the receiver. These are typically
labeled as "speakers" or have symbols of a speaker next to them.
2) Strip the ends of the speaker wire, exposing the bare wire.
3) Connect the bare wire to the corresponding positive and negative terminals on the back of
the outdoor speakers. The positive terminal is typically labeled and
the negative terminal is typically labeled
4) Connect the other end of the speaker wire to the corresponding positive and negative
terminals on the receiver.
5) Turn on the receiver and test the speakers to ensure they are working properly.
What are direct reflecting speakers?
Direct reflecting speakers, also known as direct radiating speakers, are speakers that emit sound
directly into the listening area without the use of any reflective surfaces.
This type of speaker
typically has a driver (such as a woofer or tweeter) mounted directly on the front of the speaker
cabinet, facing the listener. The sound waves produced by the driver travel directly to the
listeners ears without being reflected off of walls or other surfaces first. This can result in a more
accurate and natural sound reproduction compared to speakers that use reflective surfaces to
enhance the sound.